Unsatisfied Return Policy, Damaged, Defective, or Wrong Order Return Policy:

• Initial Inquiry:
  • Include your name, email address, physical address, order ID, the items to return/replace, and the reason.
• Review Process:
  • Allow 1-3 business days for review. Qualified returns/replacements will receive instructions.
• Refund Conditions:
  • Product must be unused, unopened, in original packaging, and returned within 7 days from purchase.
  • Customer covers shipping costs unless it is a wrong order.
  • Include the original order ID in the return shipment for identification.
• Refund Timeline:
  • Refund issued within 5-15 working days upon receipt, inspection, and approval.
  • Refunds exclude shipping costs unless the wrong order was sent.
  • Refunds are made to the original mode of payment.

Damaged, Defective, or Incorrect Items:

• Contact info@hhhtrading.in within 14 days of delivery.
• Eligible for a replacement or refund.

Merchandise Return Policy (Non-Coffee/Tea/Beverages):

• Contact within 14 days if unsatisfied.
• Products must be returned unused, in original packaging, within 7 days of delivery.
• Non-defective returns are subject to a 10% restocking fee.
• Shipping costs are non-refundable.
• Refunds exclude any discounts or promotional codes used during purchase.